Strategic Planning - Part 1

Strategic Planning begins by trying to get as many voices as possible to share their views about the organization.

This process can be long and extensive or more brief and focussed. Our branch had undergone a very extensive process for our 2005 -2008 strategic plan. So, we decided to build on that and use a more focussed but broad approach.

Service User Surveys distributed through all programs and services. 65 surveys returned.

Staff Survyes. 25 surveys returned.

Participant Advisory Committee input and oversight. (CMHA VB has a participant advisory committee that is made up of service users and acts to inform the leadership of consumer experience, needs, wants and to ensure consumer voice is at the decision making table of the organization.

Board Member research of a complete environmental scan.

Broad consultation with funders and donors about current services. Ongoing.

Leadership team input and review

So, that is a whole lot of data and opinions. The next step was engaging in a SCORE analysis. Strengths, Challenges, Opportunities, Risks and Enviornment. Stayed tuned to hear about how we did.